• [Feature]Mandara Spa at Atlantis Paradise Island: A Wellness Oasis in the Tropics

  Mandara Spa Entrance [Wellness Today International Editor Bill Healey] A visit to the Mandara Spa at the Atlantis Paradise Island in the Bahamas is a relaxing escape from the many activities available at this spectacular island resort. I was fortunate to have spent four days and three nights onsite as a guest of the Atlantis Resort. Having taken twelve hours to travel from Las Vegas to Nassau (airport transfers and flight changes), I was pleased to be scheduled for a Coconut Poultice Massage at their award winning Mandara Spa on my first morning onsite. The treatment is described as a treatment that “strengthens and heals the body. This traditional therapy combines stretching, long strokes as well as palm and thumb pressure techniques.” Having started my resort visit after a lengthy journey, it became my “jet lag” treatment, improving blood flow and easing the stresses of travel. The therapist’s touch allowed the pains of travel and the concerns of daily life to be easily swept-away. Considered a Balinese treatment, I was particularly curious to give it a try as I’ve experienced numerous Balinese treatments during my 15 years living in Bali. Needless to say, the treatment at The Atlantis exceeded all expectations. The serenity of the Mandara Spa as well as the professionalism of the therapist provided the welcoming calm that one would expect in a luxury resort spa. Further information on the Mandara Spa at The Atlantis can be found at: - Mandara Spa website: https://www.mandaraspa.com/our-spas/atlantis-paradise-island/ - Atlantis Bahamas website: https://www.atlantisbahamas.com/things-to-do/spa Note that the Mandara Spa will be undergoing a significant renovation and rebranding. At the moment of writing this review, no date has been set for the opening of the renovated Spa, but it is expected in the early part of 2025. Stay tuned here for more information. MANDARA SPA FOR THAT PAMPERED TOUCH Award-winning Mandara Spa at Atlantis brings together ancient Balinese healing touches, traditional European therapies, and natural elements indigenous to The Bahamas while charting a path to the -New World. Come bask in our sanctuary of warm and cold plunge pools, steam and sauna rooms or rejuvenating facials as you create timeless Mandara moments. What's more, couples can enjoy a special spa suite, while the women's area includes a relaxing aromatherapy room. Elevate your stay with an incredible island spa experience. Retail Lounge Host with Bush Tea Facial Treatment Hot Stone Body Treatment Salt Treatment

• In Search of Sleep: Hilton Caters to Rising Number of Sleep Tourists with Debut of Hilton Sleep Retreats

  Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort Sleep expert Dr. Rebecca Robbins to host snooze‑worthy series at Grand Wailea, A Waldorf Astoria Resort’s Kilolani Spa Hilton’s 2024 Trends Report found the No. 1 reason people of all generations want to travel this year is to rest and recharge. In fact, some travelers are even building their entire trip around sleep, which is a trend now known as “sleep tourism.” Sleep tourism first picked up speed in 2023 and has accelerated this year – in its recent report, the Global Wellness Institute cites Wellness Tourism as one of the fastest-growing segments of travel, projected to reach $1.4 Trillion USD by 2027. To address this demand and in celebration of National Sleep Month in March, Hilton has partnered with sleep science expert Dr. Rebecca Robbins to offer expert insight into ways Hilton can lead the industry in providing the best night’s rest possible across the portfolio. This includes new programming like the launch of Sleep Retreats at Grand Wailea, A Waldorf Astoria Resort, with the potential to expand to additional markets in the coming months. Dr. Robbins, an assistant professor in medicine and associate scientist at the Brigham and Women’s Hospital in Boston, is also an acclaimed author and sleep expert featured in national print and television. She deeply understands the importance of sleep and which behavioral changes can help travelers get the most Zzzs when staying in unfamiliar environments. Together with Hilton, she will help guests put these insights into practice during a series of one-of-a-kind retreats, with the first launching in Maui at Grand Wailea, A Waldorf Astoria Resort’s Kilolani Spa, an all-new open-air luxury spa adorned by the natural beauty of Hawaii. “Understanding the vital role sleep plays in our lives goes much deeper than just knowing we need it. It's about nurturing and prioritizing it, especially in our fast-moving world where being constantly on the go is the norm," said Dr. Robbins. “Collaborating with Hilton to bridge the gap between sleep science and its practical, everyday application excites me and our retreats serve as a wonderful demonstration of how this knowledge can be brought to life – whether traveling or at home.” Designed to educate and empower guests while leveraging the unique wellness amenities offered at Hilton, the Sleep Retreats provide an all-encompassing journey into the science and practice of achieving restful, restorative sleep. Participants will have the opportunity to engage in a series of Dr. Robbins-led activities, discussions, strategies and meditations focused on enhancing sleep quality. Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort - Portal Beyond spa services developed to mitigate jet lag, optimize circadian rhythms and release sleep-enhancing hormones, the programs include lectures that illuminate the science of restfulness, covering topics such as the foundations of sleep mechanics and sleep disorders. The retreats also feature healthy, sleep-promoting meals and opportunities for guests to design a personalized sleep schedule, ensuring each guest leaves with the knowledge and practices needed to improve their daily routine. “Hilton seeks to provide more than just a place to stay. We aim to be a catalyst for wellness, starting with a great night’s sleep. Recognizing that more than half of all travelers surveyed in our recent Trends Report emphasized the need for rest when they travel, our commitment has never been more important,” said Amanda Al-Masri, global vice president, wellness, Hilton. “From the moment a guest steps into our hotels, every touchpoint is an opportunity to contribute to the quality of their overall wellness, and these curated Sleep Retreats represent a fusion of comfort, science and innovation crafted to improve the sleep experience.” Hilton’s commitment to enhancing the guest sleep experience is exemplified by specialized offerings across its brands and properties. Travelers have shown a deep appreciation for the basics, and while all Hilton brands offer unique and exclusive bedding, Canopy by Hilton offers a gel memory foam mattress and Serta Cool Balance® technology, with the brand’s signature canopy frame, and Motto by Hilton has equipped its rooms with top-notch mattresses, sound-absorbing surroundings and smart technology available through the Hilton Honors app. Wellness offerings also extend directly into the room across many Hilton properties, such as Tempo by Hilton’s rooms designed with “power down” features for an optimal sleep environment. Additionally, dedicated wellness rooms are available at Signia by Hilton Atlanta Georgia World Congress Center, which are equipped with tools to help guests get their R&R. More information on Hilton’s new Sleep Retreats will be made available on the Grand Wailea, A Waldorf Astoria Resort’s website in the coming weeks.

• O'Reve Hot Spring and Spa Executive, Lee Deok-beom, Honored at East Asian Spa Summit

  Jeju's O'Reve Hot Spring and Spa executive, Mr. Lee Deok-beom, was honored as the 'Spa Industry Contributor of the Year' at the 15th East Asia Spa Industry Union (EASIU) Summit and Annual Forum held in Suzhou, China on January 8th and 9th. Mr. Lee Deok-beom, previously responsible for planning and operational management in the hot springs and spa sector at locations such as Asan Spavis in Chungnam, is currently leading the operational planning at O'Reve Hot Spring, a premium hot spring spa set to open soon in Jeju. His expertise, demonstrated through insightful understanding of global industry changes and market demands, coupled with meticulous operational planning, has garnered recognition not only domestically but also from the EASIU, which unanimously selected and awarded him for his significant contributions to the spa industry's development, following last year's performances and recognition. Established in 2005, the EASIU is an international gathering of spa industry representatives from China, Japan, Mongolia, and Korea. The organization rotates its chairmanship annually, hosting summit meetings and annual forums, with representatives from Malaysia, Vietnam, and Thailand invited to participate alongside the four founding nations. The Korean Spa Wellness Association (KorSpa) is representing South Korea at the EASIU. The next event, scheduled for 2025, is slated to be hosted in South Korea as the rotating chairmanship country.

• [Feature]Mandara Spa at Atlantis Paradise Island: A Wellness Oasis in the Tropics

  Mandara Spa Entrance [Wellness Today International Editor Bill Healey] A visit to the Mandara Spa at the Atlantis Paradise Island in the Bahamas is a relaxing escape from the many activities available at this spectacular island resort. I was fortunate to have spent four days and three nights onsite as a guest of the Atlantis Resort. Having taken twelve hours to travel from Las Vegas to Nassau (airport transfers and flight changes), I was pleased to be scheduled for a Coconut Poultice Massage at their award winning Mandara Spa on my first morning onsite. The treatment is described as a treatment that “strengthens and heals the body. This traditional therapy combines stretching, long strokes as well as palm and thumb pressure techniques.” Having started my resort visit after a lengthy journey, it became my “jet lag” treatment, improving blood flow and easing the stresses of travel. The therapist’s touch allowed the pains of travel and the concerns of daily life to be easily swept-away. Considered a Balinese treatment, I was particularly curious to give it a try as I’ve experienced numerous Balinese treatments during my 15 years living in Bali. Needless to say, the treatment at The Atlantis exceeded all expectations. The serenity of the Mandara Spa as well as the professionalism of the therapist provided the welcoming calm that one would expect in a luxury resort spa. Further information on the Mandara Spa at The Atlantis can be found at: - Mandara Spa website: https://www.mandaraspa.com/our-spas/atlantis-paradise-island/ - Atlantis Bahamas website: https://www.atlantisbahamas.com/things-to-do/spa Note that the Mandara Spa will be undergoing a significant renovation and rebranding. At the moment of writing this review, no date has been set for the opening of the renovated Spa, but it is expected in the early part of 2025. Stay tuned here for more information. MANDARA SPA FOR THAT PAMPERED TOUCH Award-winning Mandara Spa at Atlantis brings together ancient Balinese healing touches, traditional European therapies, and natural elements indigenous to The Bahamas while charting a path to the -New World. Come bask in our sanctuary of warm and cold plunge pools, steam and sauna rooms or rejuvenating facials as you create timeless Mandara moments. What's more, couples can enjoy a special spa suite, while the women's area includes a relaxing aromatherapy room. Elevate your stay with an incredible island spa experience. Retail Lounge Host with Bush Tea Facial Treatment Hot Stone Body Treatment Salt Treatment

  • In English
  • Feature

  2024-09-04

• In Search of Sleep: Hilton Caters to Rising Number of Sleep Tourists with Debut of Hilton Sleep Retreats

  Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort Sleep expert Dr. Rebecca Robbins to host snooze‑worthy series at Grand Wailea, A Waldorf Astoria Resort’s Kilolani Spa Hilton’s 2024 Trends Report found the No. 1 reason people of all generations want to travel this year is to rest and recharge. In fact, some travelers are even building their entire trip around sleep, which is a trend now known as “sleep tourism.” Sleep tourism first picked up speed in 2023 and has accelerated this year – in its recent report, the Global Wellness Institute cites Wellness Tourism as one of the fastest-growing segments of travel, projected to reach $1.4 Trillion USD by 2027. To address this demand and in celebration of National Sleep Month in March, Hilton has partnered with sleep science expert Dr. Rebecca Robbins to offer expert insight into ways Hilton can lead the industry in providing the best night’s rest possible across the portfolio. This includes new programming like the launch of Sleep Retreats at Grand Wailea, A Waldorf Astoria Resort, with the potential to expand to additional markets in the coming months. Dr. Robbins, an assistant professor in medicine and associate scientist at the Brigham and Women’s Hospital in Boston, is also an acclaimed author and sleep expert featured in national print and television. She deeply understands the importance of sleep and which behavioral changes can help travelers get the most Zzzs when staying in unfamiliar environments. Together with Hilton, she will help guests put these insights into practice during a series of one-of-a-kind retreats, with the first launching in Maui at Grand Wailea, A Waldorf Astoria Resort’s Kilolani Spa, an all-new open-air luxury spa adorned by the natural beauty of Hawaii. “Understanding the vital role sleep plays in our lives goes much deeper than just knowing we need it. It's about nurturing and prioritizing it, especially in our fast-moving world where being constantly on the go is the norm," said Dr. Robbins. “Collaborating with Hilton to bridge the gap between sleep science and its practical, everyday application excites me and our retreats serve as a wonderful demonstration of how this knowledge can be brought to life – whether traveling or at home.” Designed to educate and empower guests while leveraging the unique wellness amenities offered at Hilton, the Sleep Retreats provide an all-encompassing journey into the science and practice of achieving restful, restorative sleep. Participants will have the opportunity to engage in a series of Dr. Robbins-led activities, discussions, strategies and meditations focused on enhancing sleep quality. Kilolani Spa at Grand Wailea, A Waldorf Astoria Resort - Portal Beyond spa services developed to mitigate jet lag, optimize circadian rhythms and release sleep-enhancing hormones, the programs include lectures that illuminate the science of restfulness, covering topics such as the foundations of sleep mechanics and sleep disorders. The retreats also feature healthy, sleep-promoting meals and opportunities for guests to design a personalized sleep schedule, ensuring each guest leaves with the knowledge and practices needed to improve their daily routine. “Hilton seeks to provide more than just a place to stay. We aim to be a catalyst for wellness, starting with a great night’s sleep. Recognizing that more than half of all travelers surveyed in our recent Trends Report emphasized the need for rest when they travel, our commitment has never been more important,” said Amanda Al-Masri, global vice president, wellness, Hilton. “From the moment a guest steps into our hotels, every touchpoint is an opportunity to contribute to the quality of their overall wellness, and these curated Sleep Retreats represent a fusion of comfort, science and innovation crafted to improve the sleep experience.” Hilton’s commitment to enhancing the guest sleep experience is exemplified by specialized offerings across its brands and properties. Travelers have shown a deep appreciation for the basics, and while all Hilton brands offer unique and exclusive bedding, Canopy by Hilton offers a gel memory foam mattress and Serta Cool Balance® technology, with the brand’s signature canopy frame, and Motto by Hilton has equipped its rooms with top-notch mattresses, sound-absorbing surroundings and smart technology available through the Hilton Honors app. Wellness offerings also extend directly into the room across many Hilton properties, such as Tempo by Hilton’s rooms designed with “power down” features for an optimal sleep environment. Additionally, dedicated wellness rooms are available at Signia by Hilton Atlanta Georgia World Congress Center, which are equipped with tools to help guests get their R&R. More information on Hilton’s new Sleep Retreats will be made available on the Grand Wailea, A Waldorf Astoria Resort’s website in the coming weeks.

  • In English
  • Feature

  2024-03-16

• O'Reve Hot Spring and Spa Executive, Lee Deok-beom, Honored at East Asian Spa Summit

  Jeju's O'Reve Hot Spring and Spa executive, Mr. Lee Deok-beom, was honored as the 'Spa Industry Contributor of the Year' at the 15th East Asia Spa Industry Union (EASIU) Summit and Annual Forum held in Suzhou, China on January 8th and 9th. Mr. Lee Deok-beom, previously responsible for planning and operational management in the hot springs and spa sector at locations such as Asan Spavis in Chungnam, is currently leading the operational planning at O'Reve Hot Spring, a premium hot spring spa set to open soon in Jeju. His expertise, demonstrated through insightful understanding of global industry changes and market demands, coupled with meticulous operational planning, has garnered recognition not only domestically but also from the EASIU, which unanimously selected and awarded him for his significant contributions to the spa industry's development, following last year's performances and recognition. Established in 2005, the EASIU is an international gathering of spa industry representatives from China, Japan, Mongolia, and Korea. The organization rotates its chairmanship annually, hosting summit meetings and annual forums, with representatives from Malaysia, Vietnam, and Thailand invited to participate alongside the four founding nations. The Korean Spa Wellness Association (KorSpa) is representing South Korea at the EASIU. The next event, scheduled for 2025, is slated to be hosted in South Korea as the rotating chairmanship country.

  • In English
  • Feature

  2024-01-12

• [Travel with a Purpose] Your Complete Holistic Healing Journey at The Farm at San Benito, the Philippines

  Located in Lipa City in Batangas, The Farm at San Benito encompasses all the luxurious features of a premium medical wellness resort. Its tastefully-appointed suites and villas echo a sophisticated design concept that marries the opulence of nature and the subtle elegance of traditional Filipino-Oriental sensibilities. Nestled in a 51-hectare forested property, The Farm at San Benito is an exclusive estate of lush gardens and lagoons, of quiet tree groves and crisp, fresh air, with strong positive energy radiating around the property. Yet, beyond its paradisal beauty and the inspiring sensations it evokes, lies The Farm’s true essence: it is a facility for medical wellness and a safe sanctuary for healing. Its programs, aimed to help the body and mind achieve optimum health and performance, have been meticulously designed following foundational science-based protocols and guided by evidence. At a time when health consciousness has become a widespread realization, more and more people are traveling to achieve a state of mind and body that is fit and well-balanced. Some travel to seek treatment for their illnesses. Others do so as a preventive measure to keep their health at an optimum level. Traveling with a purpose that is focused on health and wellness attests to the phenomenal growth of conscious travelers. The Farm at San Benito is at the forefront of medical wellness tourism Celebrating two decades of life-transformative healing holidays, it has distinguished itself as one of the world’s best, winning over 80 accolades from prestigious international bodies such as 'Best Wellness Resort in the World.' It cupped the coveted ‘Haute Grandeur Global Excellence Award from the Haute Grandeur Global Spa Awards in 2021 receiving a total of 21 awards. Since it’s officially the rainy season in the country, now is the perfect time to detox and cleanse from within. Rain symbolizes purification. At The Farm, you can experience a full immersion into clean living through physical healing in the form of mindful movements and functional fitness activities, medically-guided fasting, and treatments to eliminate toxins from within while restoring the body’s optimum ability to restore nutrients. The Farm offers an ‘Intro to Detox’ program that includes a 3-day medically supervised cleansing program to purge unhealthy elements from the body and mind while providing optimum nutrition. The Farm is also home to a world-renowned Weight Management, Diabetes Prevention & Heart Health Program, which focuses on the management of obesity, diabetes, hypertension, and stress to resolve the root cause of the dysfunction and to bring the body back to a natural state of balance. At The Farm, the wide-ranging compendium of services aimed to address various health and psycho-emotional conditions, are all medically supervised by licensed physicians supported by health professionals, spa therapists, medical acupuncturists, physiotherapists, nutritionists, living food experts, fitness coaches, sound healers, and yoga teachers. The Farm at San Benito is thus a complete and genuine sanctuary—a space of encompassing beauty where the body and mind can heal to return to a state of genuine well-being and spiritual enrichment and inner renewal can be achieved. www.thefarmatsanbenito.com

  • In English
  • Feature

  2022-06-05

• [Interview] Ms. Dao Huyen – CEO of S.H.E Cosmetics Ltd., Vietnam

  Vietnam has recently become one of the hottest growth markets for beauty and cosmetics in Asia. Wellness Today is fortunate to talk with a Hanoi-based beauty enthusiast and cosmetics dealer Dao Huyen, founder & CEO of S.H.E. Cosmetics Ltd. ▲ Ms. Dao Huyen, founder & CEO of S.H.E. Cosmetics Ltd. [WT] Could you tell us a bit of your background? [DH] I have been working in cosmetics field for more than 5 years. I started as a sales person at a small cosmetics shop. It was about two years ago when I became deeply attracted by cosmetics trading business. At that time, I was working as a sales & marketing manager at a local skincare clinic which sells not only skincare services but also cosmetics products. While working, I found that the Vietnamese cosmetics market was booming but needed to mature as customers were rapidly getting savvy. I soon moved to a Korean cosmetics company in Hanoi and started working as a manager at large. At this company, I was fortunate to get many insights from local distributors and consumers. I found Korean-made cosmetics products were getting high popularity in local market. In early 2018, with the vision of bringing the best cosmetics products mainly from Korea to the Vietnamese customers, I started my own business, S.H.E Cosmetics Ltd., offering OEM ODM services to local enterprises and also sourcing the hottest trend cosmetics from Korea for local distributors in Vietnam. [WT] What do you think about today’s Vietnamese cosmetics market? [DH] The cosmetics consumption in Vietnam is still low compared to neighboring countries like Thailand. However, if you have a better understanding of the characteristics of the country, Vietnam is more promising than any other country. It's really an attractive market. Above all, the percentage of younger people under 35 is 60%. Due to rapid westernization and increased personal social exposure, young people are more interested in their appearance than ever before. The other reason why the Vietnamese market is more attractive is because of the socio-economic role of women who have traditionally been quite active. With the increase in women's income, I am sure, they will spend more money on beauty and cosmetics. I think this is going to happen very quickly. [WT] Specifically, what aspects of beauty consumption expenditure should we pay attention to in Vietnam? [DH] As in other countries, Vietnamese women spend their money in purchasing home care cosmetics products and/or in getting treatments at beauty salons. For home care products, the preference for whitening function or sunscreen is high due to the nature of Vietnam climate. But the problem is that they are very interested in cosmetics, but there are not many people who have enough knowledge about exactly what products to use and how to use them. So the beauty market in Vietnam is characterized by a lot of skin care shops in each neighborhood. Consumers want to receive cosmetics from these shops and receive professional treatment from them. However, there are not many skincare shops that have mastered the techniques to fully understand the products and use them effectively. Of course, I think there will be many improvements over time. [WT] At this point, what parts of Vietnam skin care shops should focus on to evolve themselves? [DH] In a word, differentiation. Many shops now offer similar products and similar services. In order for shops to evolve and be competitive, they must have differentiated technology. If you simply sell cosmetics on the market, you cannot win the competition. And it is also important to have good products to gain trust. In short, arming with good products and good skills is the basis for differentiation, and I think more customers will come to these well-organized shops. [WT] I hear that you are planning to open your skincare shop yourself. Could you elaborate in detail? [DH] Yes, I am currently in contact with various agencies in Korea to provide services that Vietnam consumers really want. I would like to choose an institution that can provide a good selection of products and continue to provide skin care related technology. The key to this plan is to build a solid platform for reliably supporting existing skincare shop operators and new start-ups. I plan to open my first shop by the end of this year. [WT] Thank you for many good comments. Finally, what does the company name S.H.E mean? S.H.E. stands for Safety, High Technology, and Effectiveness. The purpose is to provide customers with a safe product with the latest technology to ensure maximum effectiveness. This name is the company's future mission as well.

  • In English
  • Feature

  2019-04-10

실시간 Feature 기사

• [Interview] Ms. A.W. Lake, Founder & Managing Director of A.W.Lake Spa Concepts

  Wellness Today is pleased to have the opportunity to speak with Adria W. Lake, Founder and Managing Director of internationally renowned A.W.Lake Spa Concepts. ▲ Ms. A.W. Lake, Founder & Managing Director of A.W.Lake Spa Concepts [WT] You have quite an extensive background in the Spa & Wellness industry. Could you summarize your industry background? I founded A.W. LAKE in 2001 while I was still managing one of my family’s hotel properties. We were opening our first spa, and I was looking for a spa product company that would be able to formulate high quality organic products for us. This was a tall order, as most product manufacturers require a very high minimum order for custom formulation. It was then that I decided to start my own product company. We work with some of the best skin care labs in the US to create small batches of pure and organic skin & body care products that are made fresh upon order. In the last 12 years, the company has grown from a small product company to a multi-national Spa Design & Consultancy firm with offices in Singapore, Indonesia, and China and hundreds of clients in over 30 different countries. We are very fortunate to work with some of the world’s finest and most successful hotel brands because we share a common belief in offering only the very best to our customers. [WT] What corporate philosophy or mission drives A.W.Lake? Our corporate mission is to “Create Possibilities” for our clients by custom tailoring our concepts, designs, products and services to their exacting needs. We thrive on the challenge of creating something that is one of a kind – each and every time. We are a company of “creators”, driven by our creativity, courage, and commitment to create intuitive, intelligent, and inspiring products and experiences. [WT] Much of your time is spent in research and exploration. How has this impacted the way you address the market? My research and exploration keep my curiosity and creativity alive and are the source of inspiration and ideas for what we do as a company. But, more importantly, my extensive research and travel bring a fresh perspective to each project we undertake. It allows us to take a broader view of a project and place it both in the global as well as local contexts. We understand that best spas are those that embrace and are completely immersed in local culture and traditions. But at the same time, the high end spas we work with must also understand the expectations of the global nomads – those who travel the world and are citizens of the world. [WT] You've consulted for some of the top spa & wellness groups around the world. What are some of the exotic locations and sites your travels have taken you to? We have worked on spas in amazing locations such as Tibet, Mauritius, Seychelles, Dubai, India, and many parts of Asia & China, but the most memorable locations are those I visited while doing my research and exploration. I spent some time living with the nomads in the Tibetan plateau observing and immersing myself in their disappearing way of life while learning about their animistic Bon traditions, trekked the high mountain passes (most over 5000 meters above sea level) in Bhutan to research rare high altitude medicinal plants, climbed Everest (to the 2nd base camp, above 6500m) for the sheer challenge of it, lived in a tree house on a beautiful granite island in Seychelles while working on an amazing project … these are just a few highlights. [WT] What are some of the interesting trends in spa & wellness? Spa & wellness is on an upward trend, backed by ground breaking scientific research and innovative technologies entering the industry and a growing demand for preventive and anti-aging/longevity treatments. But, at the same time, we continue to see a global increase in preventable lifestyle diseases such as diabetes, heart, respiratory and digestive problems. We’ve added years to our lives, but I wonder if we’re dying, instead of living, longer. The Spa and wellness industry has not had the impact that it should have as it is still viewed as a luxury or indulgence. Rather than focusing on passing trends, the industry needs to wake up to its true potential and find ways to make wellness accessible to more people and make its programs and services more relevant to the fast paced, technology driven lifestyle of today. We are developing a concept called “PURE SPACE”, and its tag line is: “an addictive feel good space that’s good for you”. We believe that wellness is about feeling good about yourself, and EVERYONE wants to feel good. So, the question is how to make wellness “accessible” – easy to understand, fun to do, intuitive – so that it becomes a habit, rather than an indulgence or luxury. Please find below, diagrams of how we envision PURE SPACE will work and the possibilities it will create. [WT] How do you see the prospects for industry growth in Asia for the coming years? The Wellness & Beauty industries are thriving in Asia, but customer expectation is also rising. Growth will be driven by demand for result driven treatments – especially for city hotel spas. Consumers are not only more savvy, they are also time strapped and value seekers. Spas will need to evolve to keep up with the changing lifestyle and expectations. This is why we developed the PURE SPACE concept, which is specifically targeted for people on the move. Most spa consumers still view spas as a luxury or an indulgent instead of a necessity. This is because we (the industry) position ourselves as an ‘escape’ rather than a place to ‘top up, tune up, and catch up’ – which is something we all need to do on a daily or regular basis. The growth of the wellness/spa industry will be even greater if we are able to offer programs, treatments, and services which are more ‘relevant’ to the modern lifestyle – ie. High performance quick/express treatments; fast superfood that is good for you, work out pods where you can compete with friends in other cities/locations or motivate each other online/virtually, and more. (see link to PURE SPACE CONCEPT: https://awlakeprojects.egnyte.com/h-s/20130326/90019b53b38a4948) [WT] Have your efforts taken you into Korea? How do you see the Korean Spa & Wellness industry? We have not done a project in Korea, but we see great opportunities there. Korea is known as the global trendsetter in skin care technology. Each year, Korean skin care companies launch ground-breaking products that become instant best-sellers in Asia. Korea’s climate (cool & dry in the winter, humid and hot in the summer) is one of the reasons why Korean skin care is excellent at delivering high performance products. Knowing full well her busy travel schedule, Wellness Today is sincerely grateful for the time and contribution Ms. Lake was able to provide.

  • In English
  • Feature

  2013-04-05

• [Interview] Ms. Lynne McNees, President of ISPA

  Wellness Today Korea is privileged to have an opportunity to chat with Ms. Lynne McNees, President of the International Spa Association (ISPA). ▲ Ms. Lynne McNees, President of ISPA [WT] As an introduction to our readers, what is the objective of the International Spa Association? [LM] ISPA is recognized worldwide as the leading professional organization and voice of the spa industry. Founded in 1991, ISPA’s mission is to advance the spa industry by providing invaluable education and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth. [WT] What is your role with ISPA? [LM] As ISPA President, I am the Chief Staff Officer; I manage the day to day operations of the association. I work closely with the elected Chairman and volunteer Board of Directors to achieve the association’s goals of advancing the profession of spa. [WT] As President of ISPA, where did the position take you in 2012? What are some of your travel & event plans for 2013? [LM] The ISPA Board of Directors meets quarterly, so I traveled to those meetings, we always have the annual ISPA Media Event in New York City and our annual ISPA Conference, which was in Kissimmee, Florida last year (and will be in Las Vegas this year!). The road in 2012 was exciting and prosperous for ISPA. [WT] ISPA is presently representing more than 3200 health and wellness facilities in 83 countries. How do you see the industry’s growth in the coming few years? [LM] All ISPA research indicates the industry will continue to grow, and we are seeing a lot of growth outside the US. The number one reason men and women worldwide visit a spa is to learn how to manage their stress. In the future, there will be an even bigger focus for consumers to live a more healthy life thru ISPA member spas. [WT] What industry trends do you see for Asia in the near future? [LM] Asian markets are growing rapidly, particularly the hotel and hospitality leisure segment. In today’s world, in order to remain competitive you must include a spa when building a hotel, this alone will strengthen the spa industry. [WT] Specifically on the Korean peninsula, how well is industry represented in ISPA? [LM] ISPA would love to learn more about this area. We hope your readers will reach out to us and spas in the region will learn more about the many benefits of ISPA. [WT] How could Korean health and wellness facilities benefit from representation in ISPA? [LM] No matter where you are located in the world, ISPA resources can benefit your spa. From monthly webinars, to access to the annual ISPA Industry Study, a discount to the annual ISPA Conference & Expo, alerts for media opportunities and a subscription to Pulse magazine, plus much, much more! [WT] ISPA publishes an industry magazine called Pulse. One feature I find interesting is “What’s On Your Desk?” Quoting Pulse “If a man’s home is his castle, then what’s his workspace? For some of us, it’s organized chaos.” I’d like to turn the tables on you, and ask what’s on your desk? [LM] My door is always open, I work with over 100 colleagues. I have antique apothecary jars filled with healthy snacks that keeps visitors to my office frequently. I always have a cup of water next to me and a picture of my cute husband within eye sight. I have a plate that says “Breathe” that my sister painted for me. [WT] We’d like to thank you for participating and contributing to Wellness Today. Is there anything further you’d like to add? [LM] We look forward to reading your publication. Thank you for reaching out to ISPA.

  • In English
  • Feature

  2013-02-28

• [Interview] Ms. Lynne McNees, President of ISPA

  Wellness Today Korea is privileged to have an opportunity to chat with Ms. Lynne McNees, President of the International Spa Association (ISPA). ▲ Ms. Lynne McNees, President of ISPA [WT] As an introduction to our readers, what is the objective of the International Spa Association? [LM] ISPA is recognized worldwide as the leading professional organization and voice of the spa industry. Founded in 1991, ISPA’s mission is to advance the spa industry by providing invaluable education and networking opportunities, promoting the value of the spa experience and speaking as the authoritative voice to foster professionalism and growth. [WT] What is your role with ISPA? [LM] As ISPA President, I am the Chief Staff Officer; I manage the day to day operations of the association. I work closely with the elected Chairman and volunteer Board of Directors to achieve the association’s goals of advancing the profession of spa. [WT] As President of ISPA, where did the position take you in 2012? What are some of your travel & event plans for 2013? [LM] The ISPA Board of Directors meets quarterly, so I traveled to those meetings, we always have the annual ISPA Media Event in New York City and our annual ISPA Conference, which was in Kissimmee, Florida last year (and will be in Las Vegas this year!). The road in 2012 was exciting and prosperous for ISPA. [WT] ISPA is presently representing more than 3200 health and wellness facilities in 83 countries. How do you see the industry’s growth in the coming few years? [LM] All ISPA research indicates the industry will continue to grow, and we are seeing a lot of growth outside the US. The number one reason men and women worldwide visit a spa is to learn how to manage their stress. In the future, there will be an even bigger focus for consumers to live a more healthy life thru ISPA member spas. [WT] What industry trends do you see for Asia in the near future? [LM] Asian markets are growing rapidly, particularly the hotel and hospitality leisure segment. In today’s world, in order to remain competitive you must include a spa when building a hotel, this alone will strengthen the spa industry. [WT] Specifically on the Korean peninsula, how well is industry represented in ISPA? [LM] ISPA would love to learn more about this area. We hope your readers will reach out to us and spas in the region will learn more about the many benefits of ISPA. [WT] How could Korean health and wellness facilities benefit from representation in ISPA? [LM] No matter where you are located in the world, ISPA resources can benefit your spa. From monthly webinars, to access to the annual ISPA Industry Study, a discount to the annual ISPA Conference & Expo, alerts for media opportunities and a subscription to Pulse magazine, plus much, much more! [WT] ISPA publishes an industry magazine called Pulse. One feature I find interesting is “What’s On Your Desk?” Quoting Pulse “If a man’s home is his castle, then what’s his workspace? For some of us, it’s organized chaos.” I’d like to turn the tables on you, and ask what’s on your desk? [LM] My door is always open, I work with over 100 colleagues. I have antique apothecary jars filled with healthy snacks that keeps visitors to my office frequently. I always have a cup of water next to me and a picture of my cute husband within eye sight. I have a plate that says “Breathe” that my sister painted for me. [WT] We’d like to thank you for participating and contributing to Wellness Today. Is there anything further you’d like to add? [LM] We look forward to reading your publication. Thank you for reaching out to ISPA.

  • In English
  • Feature

  2013-02-28

• [Interview] Mr. Patrick Saussay, Founder & CEO of Global Project & Spa Advisory

  We are fortunate to have an opportunity to chat with Patrick Saussay, Founder & CEO of Paris-based Global Project & Spa Advisory (G.P.S.A). Patrick discusses the roll-out of evian®SPA in the Asian market and provides further insight through his extensive Spa & Wellness industry experience. ▲ Mr. Patrick Saussay, Founder & CEO of Global Project & Spa Advisory [WT] You're the founder and CEO of Global Project and Spa Advisory. What is the mission of the firm? [PS] The mission of G.P.S.A. is to provide support in concept definition, project management, brand development, spa expertise in the wellness industry. Today, upscale hotels, resorts and residences can’t move forward and be recognized as "best places to stay" without quality spa and wellness services. Customers are demanding and more and more aware of spa treatments, products, services. To provide wellness and not just treatments, all customer senses should be considered to create a relaxing environment able to meet expectations. Spas in hotels and resorts require true expertises to set up quality and competitive wellness offer, and to develop profit centers. For these reasons, and thanks to more than 20 years in consulting and project management, we have developed our vision and team to propose our services in: ▶ Business strategy ▶Spa consulting ▶Market study ▶ Project management ▶ Business planning ▶ Spa management ▶ Brand development We answer to multi-sensorial needs with a consistent approach of all spa dimensions, connecting each element for a global balanced experience. We gather the best experts to design extraordinary spas able to enhance an hotel awareness and value. We have a special care for team training (treatments, behavior, customer care, retail and sales) just because to create a wellness experience the team is a key asset. Last but not least, we also have a strong focus on business plan and forecasts because a wellness facilities are not only about pleasure but also about profit. [WT] One of GPSA's projects is to lead the international development for evian®SPA. What does this entail? [PS] evian®, number one mineral water worldwide, has decided to launch its unique spa concept last year. It is a strategic and natural evolution for evian®, consistent with its core values : purity, health, youth. It's a new refreshing full spa concept based on evian water life cycle. The water journey in French Alps mountains is our reference and provides an original but self-explanatory answer to the growing hotels concern for a story to tell. We have provided our spa expertise to evian® in the concept definition, and we now take care of the international development on behalf of evian. This means prospection and identification of the right hotel partners and implementation support depending on the hotel requirements. It is important to preserve evian® identity during local implementation; it is also essential to deal with the location soul and culture to adjust the concept to local needs and customers. We secure evian®'s "must haves" including treatments menu and trainings. Actually, when I've met Laurent Houel (evian® project owner) , they were already finalizing implementation of evianSPA in Palace Hotel Tokyo. So my role was more geared towards the future projects, in terms of concept enhancement and the organisation of the commercial development. The objective is to provide not only a concept but also the tailor-made support to implement it during all future projects ▲ evian®SPA Tokyo's Reception [WT] What is the evian®SPA inspiration ? Are there unique attributes to evian®SPA's offerings that differentiate the brand from others? The inspiration that led to evian®SPA creation is intimately associated with the course that evian®water follows through the heart of the Alps before emerging at the spring, in its purest form, after a journey of over fifteen years. Its birth a celestial event involving rain and snow on the Gavot plateau, evian® water penetrates deep through the rocks during a journey that endows it with its perfect mineral balance while purifying it. The water builds up into a precious reserve, before emerging in a vital flow at the spring. This is the story of the miraculous journey that is reflected in an evian® spa, offering the guest a unique experience, a journey into the heart of the mountain, to attain a glorious balance both in terms of body and mind, after having enjoyed a relaxing environment wherein water is present at all times, in all its forms. The architecture inspired by the mountain's curves, the design and decor of the facilities, as if shaped by water, are also intended to reinforce the sense of letting go, of restful breathing, and alpine tranquility. In this space that exists in communion with nature, guests are invited to revel in a real sensory experience: A spa lighting that follows the rhythm of the sun cycle, sound interaction, special aroma signatures, are all part of this journey for the senses. evian® is not a cosmetic brand; it's a wellness brand with its own universe, image, and a strong international awareness. With this new evian®SPA concept, evian® is confirming its desire for natural diversification by proposing in a new and vibrant manner a return to the source of all well being through water. ▲ evian®SPA Tokyo's Spa Suite [WT] Palace Hotel Tokyo is the first location for an evian®SPA project. Has the project opened, and how has the brand been received by the local market? [PS] Japan was the backdrop for the opening, in May 2012, of the first luxurious evian®SPA, located on the 5th floor of the Palace Hotel Tokyo, which is marvelously situated across from the gardens of the Imperial Palace. Spread over 1200 sq ms of bright, spacious facilities, the SPA offers: 6 treatment rooms including one double room, two steam rooms, a 127 sq m fitness room, a 20 m x 5 m swimming pool with terrace -French savoir faire and Japanese tradition coming together in perfect embodiment of a concept inspired by the mountains. Authenticity, link with the nature, french origin, quality positioning, these are key assets for a successful start in a very demanding country. The fact that there are more local customers that hotel guests in the spa is an excellent sign.. ▲ Swing Pool I at evian®SPA Tokyo ▲ Swing Pool II at evian®SPA Tokyo [WT] What upcoming plans are there for evian®SPA in the greater Asian market? [PS] evian®SPA concept is the result of an innovative global approach which will be developed through licensing agreements. The development is planned in overseas markets on a priority basis, in countries where the brand enjoys an excellent reputation and an image that will ensure primary interest from clients who are looking for something that is different and authentic. I can't disclose specific information about next steps, but Asia, Middle East, Russia, some countries in Europe and USA are our main targets. [WT] Prior to GPSA, you spent fifteen years in the consulting industry. How did that prepare you for your current endeavors? [PS] My consulting background helps me a lot everyday. As a senior manager for Arthur Andersen/BearingPoint, I was involved in the transition process of several private and public large organizations such as the French Healthcare Ministry, Paris Head office, CNES, Bloomberg, Saint Gobain, and several major French hospitals. I was fully dedicated to health-care organizations for three years, balancing quality and efficiency in this very sensitive sector. Consulting in this kind of organizations teach strategy and methodology, project management, sensitive issues analysis, finance and change management. Wellness market is quite young and I thought it could be useful to bring this kind of competencies to support wellness projects and hotel spa reorganization. Obviously, sectorial skills are also important. That's the reason why, in addition of a three year experience as managing director of a Swiss spa brand, I'm glad to have on board the support of Christine Masson with more than 20 years of technical experience in this industry. Coming from the consulting industry, we propose a pragmatic integrated vision and secure project management more than with only sectorial skills. [WT] Are there trends in the Spa & Wellness industry that are of particular interest to you? [PS] I'm very interested in the growing care for wellness services more that spa or treatment services. I believe in cross selling and I feel that customer benefits are deeper if we provide a global consistent offer beyond treatments and cosmetics. There are many ways to provide wellness. Wellness Today appreciates Patrick’s contribution and sharing his market insight.

  • In English
  • Feature

  2013-02-13

• [Interview] Mr. Patrick Saussay, Founder & CEO of Global Project & Spa Advisory

  We are fortunate to have an opportunity to chat with Patrick Saussay, Founder & CEO of Paris-based Global Project & Spa Advisory (G.P.S.A). Patrick discusses the roll-out of evian®SPA in the Asian market and provides further insight through his extensive Spa & Wellness industry experience. ▲ Mr. Patrick Saussay, Founder & CEO of Global Project & Spa Advisory [WT] You're the founder and CEO of Global Project and Spa Advisory. What is the mission of the firm? [PS] The mission of G.P.S.A. is to provide support in concept definition, project management, brand development, spa expertise in the wellness industry. Today, upscale hotels, resorts and residences can’t move forward and be recognized as "best places to stay" without quality spa and wellness services. Customers are demanding and more and more aware of spa treatments, products, services. To provide wellness and not just treatments, all customer senses should be considered to create a relaxing environment able to meet expectations. Spas in hotels and resorts require true expertises to set up quality and competitive wellness offer, and to develop profit centers. For these reasons, and thanks to more than 20 years in consulting and project management, we have developed our vision and team to propose our services in: ▶ Business strategy ▶Spa consulting ▶Market study ▶ Project management ▶ Business planning ▶ Spa management ▶ Brand development We answer to multi-sensorial needs with a consistent approach of all spa dimensions, connecting each element for a global balanced experience. We gather the best experts to design extraordinary spas able to enhance an hotel awareness and value. We have a special care for team training (treatments, behavior, customer care, retail and sales) just because to create a wellness experience the team is a key asset. Last but not least, we also have a strong focus on business plan and forecasts because a wellness facilities are not only about pleasure but also about profit. [WT] One of GPSA's projects is to lead the international development for evian®SPA. What does this entail? [PS] evian®, number one mineral water worldwide, has decided to launch its unique spa concept last year. It is a strategic and natural evolution for evian®, consistent with its core values : purity, health, youth. It's a new refreshing full spa concept based on evian water life cycle. The water journey in French Alps mountains is our reference and provides an original but self-explanatory answer to the growing hotels concern for a story to tell. We have provided our spa expertise to evian® in the concept definition, and we now take care of the international development on behalf of evian. This means prospection and identification of the right hotel partners and implementation support depending on the hotel requirements. It is important to preserve evian® identity during local implementation; it is also essential to deal with the location soul and culture to adjust the concept to local needs and customers. We secure evian®'s "must haves" including treatments menu and trainings. Actually, when I've met Laurent Houel (evian® project owner) , they were already finalizing implementation of evianSPA in Palace Hotel Tokyo. So my role was more geared towards the future projects, in terms of concept enhancement and the organisation of the commercial development. The objective is to provide not only a concept but also the tailor-made support to implement it during all future projects ▲ evian®SPA Tokyo's Reception [WT] What is the evian®SPA inspiration ? Are there unique attributes to evian®SPA's offerings that differentiate the brand from others? The inspiration that led to evian®SPA creation is intimately associated with the course that evian®water follows through the heart of the Alps before emerging at the spring, in its purest form, after a journey of over fifteen years. Its birth a celestial event involving rain and snow on the Gavot plateau, evian® water penetrates deep through the rocks during a journey that endows it with its perfect mineral balance while purifying it. The water builds up into a precious reserve, before emerging in a vital flow at the spring. This is the story of the miraculous journey that is reflected in an evian® spa, offering the guest a unique experience, a journey into the heart of the mountain, to attain a glorious balance both in terms of body and mind, after having enjoyed a relaxing environment wherein water is present at all times, in all its forms. The architecture inspired by the mountain's curves, the design and decor of the facilities, as if shaped by water, are also intended to reinforce the sense of letting go, of restful breathing, and alpine tranquility. In this space that exists in communion with nature, guests are invited to revel in a real sensory experience: A spa lighting that follows the rhythm of the sun cycle, sound interaction, special aroma signatures, are all part of this journey for the senses. evian® is not a cosmetic brand; it's a wellness brand with its own universe, image, and a strong international awareness. With this new evian®SPA concept, evian® is confirming its desire for natural diversification by proposing in a new and vibrant manner a return to the source of all well being through water. ▲ evian®SPA Tokyo's Spa Suite [WT] Palace Hotel Tokyo is the first location for an evian®SPA project. Has the project opened, and how has the brand been received by the local market? [PS] Japan was the backdrop for the opening, in May 2012, of the first luxurious evian®SPA, located on the 5th floor of the Palace Hotel Tokyo, which is marvelously situated across from the gardens of the Imperial Palace. Spread over 1200 sq ms of bright, spacious facilities, the SPA offers: 6 treatment rooms including one double room, two steam rooms, a 127 sq m fitness room, a 20 m x 5 m swimming pool with terrace -French savoir faire and Japanese tradition coming together in perfect embodiment of a concept inspired by the mountains. Authenticity, link with the nature, french origin, quality positioning, these are key assets for a successful start in a very demanding country. The fact that there are more local customers that hotel guests in the spa is an excellent sign.. ▲ Swing Pool I at evian®SPA Tokyo ▲ Swing Pool II at evian®SPA Tokyo [WT] What upcoming plans are there for evian®SPA in the greater Asian market? [PS] evian®SPA concept is the result of an innovative global approach which will be developed through licensing agreements. The development is planned in overseas markets on a priority basis, in countries where the brand enjoys an excellent reputation and an image that will ensure primary interest from clients who are looking for something that is different and authentic. I can't disclose specific information about next steps, but Asia, Middle East, Russia, some countries in Europe and USA are our main targets. [WT] Prior to GPSA, you spent fifteen years in the consulting industry. How did that prepare you for your current endeavors? [PS] My consulting background helps me a lot everyday. As a senior manager for Arthur Andersen/BearingPoint, I was involved in the transition process of several private and public large organizations such as the French Healthcare Ministry, Paris Head office, CNES, Bloomberg, Saint Gobain, and several major French hospitals. I was fully dedicated to health-care organizations for three years, balancing quality and efficiency in this very sensitive sector. Consulting in this kind of organizations teach strategy and methodology, project management, sensitive issues analysis, finance and change management. Wellness market is quite young and I thought it could be useful to bring this kind of competencies to support wellness projects and hotel spa reorganization. Obviously, sectorial skills are also important. That's the reason why, in addition of a three year experience as managing director of a Swiss spa brand, I'm glad to have on board the support of Christine Masson with more than 20 years of technical experience in this industry. Coming from the consulting industry, we propose a pragmatic integrated vision and secure project management more than with only sectorial skills. [WT] Are there trends in the Spa & Wellness industry that are of particular interest to you? [PS] I'm very interested in the growing care for wellness services more that spa or treatment services. I believe in cross selling and I feel that customer benefits are deeper if we provide a global consistent offer beyond treatments and cosmetics. There are many ways to provide wellness. Wellness Today appreciates Patrick’s contribution and sharing his market insight.

  • In English
  • Feature

  2013-02-13